At Sri Kamadhenu Residency, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information Collection

   We collect various types of information to provide and improve our services to you:

   - Personal Information: When you make a reservation, we collect personal information such as your name, email address, phone number, and payment details. This information is necessary for processing your booking and ensuring a smooth check-in process.

   - Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences. Cookies are small data files stored on your device.

2. Use of Information

   Your information is used for the following purposes:

   - Processing Bookings: Personal information is used to process reservations, confirm bookings, and provide customer support.

   - Communication: We may use your contact information to send booking confirmations, updates, and promotional offers. You can opt out of promotional communications at any time.

   - Improving Services: Information collected through cookies and other tracking technologies helps us understand user behavior and improve our website and services.

3. Protection of Information

   We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:

   - Secure Transactions: All payment transactions are securely processed through Razorpay, ensuring your payment details are encrypted and protected.

   - Data Security: We use various security technologies and procedures to safeguard your personal information.

4. Sharing of Information

   We do not sell or share your personal information with third parties, except in the following circumstances:

   - Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are obligated to keep your information confidential and use it only for the purposes for which it was disclosed.

   - Legal Requirements: We may disclose your information in response to a legal obligation, such as a court order or a request from government authorities.

5. Cookies

   Cookies help us provide a better user experience. You can choose to accept or decline cookies through your browser settings. However, declining cookies may affect your ability to use certain features of our website.

   - Types of Cookies Used: We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to enhance user experience and gather website analytics.

6. Your Rights

   You have the right to:

   - Access Your Information: Request a copy of the personal information we hold about you.

   - Update Your Information:Correct or update any inaccurate or incomplete personal information.

   - Delete Your Information: Request the deletion of your personal information, subject to certain legal exceptions.

7. Policy Changes

   We reserve the right to update this privacy policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

   If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at:

   - Email: info@srikamadhenuresidency.com

   - Phone: 7418670088