At Sri Kamadhenu Residency, we understand that travel plans can change unexpectedly. Our cancellation and refund policy is designed to be fair and transparent, ensuring that you have a clear understanding of our procedures. By making a reservation with us, you agree to the following terms.

1. Cancellation Terms

   - Within 7 Days of Check-In: Cancellations made within 7 days of the check-in date are not eligible for a refund. The full booking amount will be charged.

   - More Than 7 Days Before Check-In: Cancellations made more than 7 days before the check-in date will receive a 30% refund of the total booking amount.

2. No-Show Policy

   - Guests who do not show up on the day of their reservation will be charged the full amount of the booking. No refund will be provided for no-shows.

3. Modification of Reservations

   - Changing Dates: If you need to change your reservation dates, please contact us at least 7 days before your check-in date. Changes are subject to availability and may incur additional charges.

   - Partial Cancellations: If you need to shorten your stay, the same cancellation terms apply to the cancelled nights.

4. Refund Process

   - Requesting a Refund: To request a refund, please contact us at info@srikamadhenuresidency.com with your booking details. Our team will process your request in accordance with our policy.

   - Processing Time: Refunds will be processed within 7-10 business days from the date of the cancellation request approval. The refunded amount will be credited to the original payment method used during booking.

   - Refund Amounts: Refunds are subject to the cancellation terms mentioned above and will be calculated accordingly.

5. Special Circumstances

   -Force Majeure: In case of unforeseen events such as natural disasters, strikes, or government regulations that prevent you from honoring your reservation, please contact us. We will consider such cases individually and provide reasonable solutions.

6. Non-Refundable Rates

   - Certain promotional rates or special offers may be non-refundable. Please check the terms and conditions of your specific booking for details.

7. Contact Us

   If you have any questions or require assistance with cancellations or refunds, please contact us:

   - Email: info@srikamadhenuresidency.com

   - Phone: 7418670088

   We appreciate your understanding and cooperation. Our goal is to provide you with the best possible service and support, even when your plans change.